New River Community College has contracted with Tuition Management Systems (Nelnet) to process financial aid disbursements and certain tuition refunds to students electronically.
At the start of each term, all new students and current students who are not already registered on the Student Information System link (SIS) will receive an email inviting them to register and select one of the refund disbursement options listed below. Even if you do not anticipate receiving a financial aid disbursement or tuition refund, setting up your refund disbursement preference is recommended. You only need to setup your preference once for all future terms and you may change your preference at any time. We encourage you to sign-up early so your refund disbursement won't be delayed.
We believe you should have choices when it comes to receiving your tuition refund. We also know you want your money fast, so New River Community College is not only offering you an easy and convenient way to receive your refund, but is cutting unreasonable fees in the process.
Quick and easy. Simply provide your bank account information and we’ll deposit funds directly into your account.
Sign up to receive a text message once a refund has been issued. Click the mobile alert icon on your dashboard and enter your 10-digit phone number to enroll.
If you paid your tuition with a credit card using Nelnet and are due a refund, your tuition refund will be issued back to the card that was originally used for payment.
Please log in to the NRCC Student Information System (SIS) via My Accounts and verify that your mailing address, name and date of birth are correct.
The college's default delivery method is check. Checks may take as many as 10 to 14 days.
If you have any questions about how the refund process works, contact:
Financial aid disbursements and tuition refunds are disbursed electronically via the option you select when you register on the Student Information System link (SIS).
Although you might not expect to have a financial aid disbursement or get a tuition refund, you are highly encouraged to select a refund disbursement preference. After all, it may be necessary to drop a class, a class may be cancelled, or you may receive financial assistance you were not anticipating. Signing up early and selecting your refund disbursement method ensures you will always receive your disbursements in a timely manner. If you paid your tuition with a credit card using QuikPay, your tuition refund will be issued back to the card that was used.
If you paid your tuition with a credit card using QuikPay, your tuition refund will be issued back to the card that was used.
The college's default delivery method is check. Check delivery may take up to 10 to 14 days.
Yes. You may have your refund disbursement deposited to a bank account of your choice. Log into the Student Information System link (SIS) and pick your refund disbursement method. During the registration process, select direct deposit (ACH) to either checking or savings.
Nelnet will send an email alert to your student email account and any alternate email address you entered during registration.
If you change or close your bank account and you have previously selected direct deposit (ACH) as your refund disbursement preference, you need to login to the Student Information System link (SIS) to update your bank account information. Nelnet will contact you about any undelivered direct deposit (ACH) payments.
All Students are Highly Encouraged to Register on the Student Information System link (SIS).
If you fail to register, your refund will be issued in the form of a check and mailed to your current mailing address that NRCC has on file in the Student Information System (SIS). Checks are mailed by Nelnet and may take as long as 10 - 14 days.