PluggedInVA is a Career Pathways program that prepares adults with the knowledge and skills they need to succeed in postsecondary education training and high-demand, high-wage careers in the 21st Century.
Digital Literacy I teaches the basics of the computer from what each of the parts of a computer are to how to access programs, files, and folders, access and use the Control Panel, organize icons on the desktop, use the taskbar, and organize and maintain files and folders.
Digital Literacy II teaches how to explore software programs and what they are, navigate software in the workplace, and use program tools like finding and replacing text or setting line spacing.
Digital Literacy III provides a general understanding of basic word processing. In this course you will learn how to create basic word processing documents, spreadsheets and slide presentations to help you be successful in the workplace.
Digital Literacy IV teaches how to use e-mail and how to maintain your contact list and calendar. You will also receive an introduction in how to use web browsers, search for a job on the internet and apply for jobs electronically.
Effective Job Search Techniques I focuses learners on finding the right job for them. As you work, you will come to understand how to locate a job, network to find positions, find job listings online, build a job search website, make the most of a job fair, and learn tips for utilizing employment agencies. Also, you will get a better understanding of how to search classified ads, create your own position within a company, get an internship, and finally, stay motivated during your search.
Effective Job Search Techniques II teaches learners how to write an effective resume that will boost employability and attractiveness to potential employers. You will learn tips of what to include in your resume, how to locate information that you’ll need to create an honest and effective resume, sell yourself to an employer, and what terms to use. Also, you will come to understand how to match your talents to an employer through self-analysis, describe your job strengths, organize, dress up, and compose your resume so that it is the best representation of you and finally, use your resume once you have it.
Effective Job Search Techniques III teaches learners how to understand the application process as a whole during your job search. You will learn how to complete a job application, what information you’ll need, why and how companies use applications, and what kinds of specific job-related information you’ll want to include. You will also gain an understanding of writing a cover letter, applying online versus in person, following up after applying, and double checking before turning in an application to ensure success.
Effective Job Search Techniques IV focuses learners on the skills they will need to have a successful interview. You will learn how to prepare, make a good first impression, learn what kinds of questions you probably will and probably won’t be asked, learn what questions you should ask, and what to include in your portfolio. Also, you will come to understand frequently made interviewing mistakes, how to ask about the potential employer’s benefits package, what things they will be evaluating in the interview about you, and what you should consider before committing to a job.
Prepares students for careers in the production, processing, marketing, distribution, financing, and development of agricultural commodities and resources including food, fiber, wood products, natural resources, horticulture, and other plant and animal products/resources.
Prepares students for careers in designing, planning, managing, building, and maintaining the building environment.
Prepares students for careers in designing, producing, exhibiting, performing, writing, and publishing multimedia content including visual and performing arts and design, journalism, and entertainment services.
Prepares students for careers in planning, organizing, directing, and evaluating business functions essential to efficient and productive business operations. Career opportunities are available in every sector of the economy and require specific skills in organization, time management, customer service and communication.
Prepares students for careers in planning, managing, and providing education and training services, and related learning support services such as administration, teaching/ training, administrative support, and professional support services.
Prepares students for careers in financial and investment planning, banking, insurance, and business financial management.
Prepares students for careers in planning and executing government functions at the local, state, and federal levels, including governance, national security, foreign service, planning, revenue and taxation, and regulations.
Prepares students for careers related to planning, managing, and providing therapeutic services, diagnostic services, health informatics, support services, and biotechnology research and development.
Prepares students for careers that relate to families and human needs such as restaurant and food/beverage services, lodging, travel and tourism, recreation, amusement and attractions.
Prepares students for careers that relate to families and human needs such as counseling and mental health services, family and community services, personal care, and consumer services.
Prepares students for careers related to the design, development, support and management of hardware, software, multimedia and systems integration services.
Prepares students for careers in planning, managing, and providing legal, public safety, protective services and homeland security, including professional and technical support services.
Prepares students for careers in the planning, managing and performing the processing of materials into intermediate or final products and related professional and technical support activities such as production planning and control, maintenance and manufacturing/process engineering.
Prepares students for careers in planning, managing, and performing marketing activities to reach organizational objectives such as brand management, professional sales, merchandising, marketing communications, and market research.
Prepares students for careers in the planning, managing, and providing of scientific research and professional and technical services (e.g., physical science, social science, engineering) including laboratory and testing services, and research and development services.
Prepares students for careers involved in the planning, management, and movement of people, materials, and goods by road, pipeline, air, rail, and water and related professional and technical support services such as transportation infrastructure planning and management, logistics services, mobile equipment and facility maintenance.
Workplace Ethics teaches the learner about maintaining their professional integrity. In this course you will come to understand the importance of demonstrating good work ethic, behaving appropriately, showing that you’re honest, playing fair, using appropriate words and language, and becoming a responsible employee. Also, you will gain knowledge and understanding of the terms: harassment and intimidation, and understanding and respecting diversity, being truthful in order to gain trust, and leaving a job while still getting a good recommendation from your employer.
Personal Characteristics teaches the learner how to get and keep a job, which has a lot to do with you as an individual, particularly with your intrinsic attitudes and behaviors that make up your workplace profile. In this course you will come to understand personal characteristics that affect your experience including, having a good attitude, gaining and showing respect to your peers and superiors, showing you are responsible and dependable, being courteous, and having pride in your work. You will also gain knowledge on the importance of gaining co-workers’ trust, persevering through adversity, handling and understanding criticism, and exhibiting professionalism.
Employer Expectations teaches the learner about the expectations the employer will have for you in your role as an employee. In this course you will come to understand what behaviors are expected, which ones are not acceptable, how to experience job success, establish credibility, demonstrate your skills, and manage change. You will also gain knowledge of how to survive in a tough work environment, build relationships in the workplace, and advance your career.
Professional Communication I helps students improve their oral and written communication skills as well as teaches about body language and provides tips on how the words you use show who you are. You will also have a better understanding of what it means to give and receive feedback, handle anger, and deal with difficult co-workers, a difficult boss, or difficult customers.
Professional Communication II teaches students about using/choosing words carefully, showing confidence, communicating in small and large groups, and expressing themselves best in one-on-one conversations. You will also work on making speeches, involving the audience when presenting, answering questions, utilizing visual and media aids, and dealing with errors that might occur when speaking.
Professional Communication III helps learners develop their listening skills. You will learn why listening is important, the benefits of listening, and what barriers could affect your ability to listen. You will also receive strategies to improve your listening, learn more about filtering what we hear, and developing a listening attitude. You will discover tips to show you are listening including asking questions, obtaining feedback, and getting others to listen to you.
Professional Communication IV teaches students how to present themselves effectively. Through your voice, appearance, posture, and attitude you will make first impressions and continue to affect the impressions you’ve made on your supervisors, peers, and customers. You will learn tips on how to present yourself through written documents and to associates. You will also understand how to present yourself well when conflict arises, give and receive constructive criticism, and demonstrate leadership.
Professional Communication V helps the learner understand non-verbal communications. You will learn ways of communicating non-verbally, positive and harmful non-verbal techniques, and how to read body language. You will learn tips for reading mixed messages, how to match your verbal to non-verbal messages, improve non-verbal listening and give non-verbal feedback. Finally you will get tips on showing confidence and assertiveness non-verbally to improve your work relationships.
Professional Soft Skills I teaches the learner the importance of being dependable and reliable, getting organized, managing their time, verifying information, and working well with customers.
Professional Soft Skills II teaches the learner how to interact with others, speak effectively, and work with a team effectively. This includes the definition of and some tips for active listening.
Professional Soft Skills III provides the learner with tips on being an ethical employee, being responsible, managing time effectively, and exhibiting professionalism.
Professional Soft Skills IV teaches the learner about being self-motivated, dealing with change, being a good learner, and understanding business.
Workplace Effectiveness I helps the learner come to understand how to become better at managing time, setting goals and priorities, juggling multiple priorities, and dealing with information overload. You will also learn how to organize your workspace and tasks, maintain organization, find more time to do more, manage projects, and balance your personal life with your work priorities.
Workplace Effectiveness II helps the learner understand how to become a problem solver, identify the problem, think critically and creatively, and take risks effectively. You will also gain an understanding of how to hold yourself accountable, take responsibility, manage change, avoid obstacles personally and professionally, and deal with change that is ongoing.
Workplace Effectiveness III helps the learner understand how to gain a customer’s trust, effectively interact with a customer and find out what they want, give them what they want, and keep them coming back to your company. Also, you will gain an understanding of the customer’s point of view; learn how to sell yourself and the company, handle complaints, and maintain customer service and support through the internet and by phone.
Workplace Effectiveness IV teaches the learner how to focus on teamwork. As an employee, your superiors will expect you to be able to work effectively with your peers. You will develop skills to work in a team, learn why companies like teamwork, what types of decisions teams are faced with, and how to identify your responsibility to the team as well as your team’s responsibility to the company. Also, you will come to understand problems that affect teams, how to develop communication within your team, and how to effectively express yourself within the team. Finally, you will learn how to give constructive criticism, receive criticism when it is directed at you or your work, and work as a team to strategize and work through problems.
Writing for Work I teaches learners how to complete forms and provides tips for communicating news and reminders, summarize information, and write instructions and guidelines.
Workplace Writing II teaches learners how express their opinions, make requests, raise concerns, and respond to criticism. You will also receive tips on preparing reports and proposing ideas.
Writing for Work III teaches learners how to communicate with customers and clients, handle themselves when a customer complains, express gratitude, and request payment.
Workplace Writing IV teaches learners how to request information and meetings, offer feedback, and respond to queries.