Mar 19 2014
This article was published on Mar 19 2014 and was archived on Mar 20 2015. The information below may be outdated or inaccurate.
New River Community College will host three "Sharper Skills Seminars" for business in April. Topics will include customer service, keeping good employees and Microsoft Office Specialist Certification preparation. These topics may also be of interest to those in non-profit organizations.
NRCC corporate trainer Jeanne Symanoskie will instruct each workshop at the college's New River Valley Mall site in Christiansburg.
"Customer Service" will focus on crucial skills for employees including making a good first impression, creating a service mission statement, coping with difficult customers and developing a problem-solving attitude.
"Keeping Good Employees" will help managers understand how to connect with employees, maintain good communication, be consistent and fair and understand what employees really want.
"MOS Certification Prep: PowerPoint" will examine core concepts such as configuring options, document properties, page layout, manipulating graphics, custom slide shows and master slides.
Keeping Good EmployeesWednesday, April 9, 3-5 p.m. NRCC New River Valley Mall site, Christiansburg - room 123
Customer ServiceMonday, April 14, 2-4 p.m. NRCC New River Valley Mall site, Christiansburg - room 122
MOS Certification Prep: PowerPointMonday, April 28, 3-5 p.m. NRCC New River Valley Mall site, Christiansburg - room 127
Each Sharper Skills Seminar is $20. For registration and more information call the NRCC Office of Workforce Development at 540-674-3617.